refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. I placed an online order for a cake at your location in cleveland on Chagrin rd. And their Apple Seiter tops are always smashed in. Normally bakery products are excellent. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. Leave a review. We would like to apologize for the consumers experience at the Stelzer location. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. I never got it and spent $212.13 i can see. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Desired outcome: The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. Unknown, 2 Complaint(s) I want to come back. I got an email stating that all sales were final even though it was just a glitch in the system. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. i do the shopping for the household,he picked ip the advantage card. I STOPPED SHOPPING HERE During the pandemic because prices are so high! This will surely increase the credibility of your complaint. I let her know I have health issues so can't wear one. this is very frustrating, inconvenient and time consuming. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Desired outcome: I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Look at your competition! It has been a reoccurring issue monthly. Giant Eagle's Customer Service is despicable! all that "but COVID" bull$#*! It's already been renovated so I guess bringing back products that are no longer sold. Another rep told me it's a health insurance issue that they can't do anything about. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. For that, Im lucky! Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. I explained to them my same situation, and they continued to harass me and discriminate. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about
Never had such a bad experience before. I will not shop at this store again and will encourage others to not shop here as well. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. Thank-you; Sincerely Rosemary Hiler. Was looking forward to these, I bought them In the past and fell in love with them. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. What they do NOT tell you is that now, if you buy one, it's down to $1.25! I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. Giant Eagle reviews & complaints. Giant Eagle, Inc. I am first off disappointed by the new renovation. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. 1. It was 5:15. Claim your listing for free to respond to reviews, update your profile and manage your listing. I would highly recommend shopping here. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Older lady mid 50s, blond curly hair, blue eyes. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 8-2-22 Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. I went to get a replacement today and it was almost $200. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. i have to go back to the website to send a reply. I gave her the substitutions and one additional item. Decided to give GE another chance only to be disappointed again. They are not the only game in town. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. 3. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I paid for a SHOWROOM car wash and parts of my car weren't even touched! Not a good look for Giant Eagle. If she was helping it would not be anyone to watch! She hardly had a voice and could hardly hold her head up. The digital coupons are not customer friendly. My parents come here to get produce, and they got me into the habit, too. Moraine point giant eagle, buter county. Disgusted I found a grey looking mealworm. This happened on November 6th, 2022. at around 1600. Giant Eagle Company. No one seemed to care about the mistake made in the store. This is over a $300 charge. Piss off! I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. I mostly shop at giant eagle for gift cards to earn fuel back. She's aware of the conversation. Submitting a response indicates a willingness to work with customers to make things right. Gain trust and grow your business with customer reviews. Hello,
They are not authored by Glassdoor. For every $50 you spend on qualifying perchases, you get a straight $1 back, not $1 per gallon. Columbia Sportswear
I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Job Work/Life Balance A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. So they make you think you must buy 4, but no, only one is enough. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval Rude staff plus-circle Add Review. International Association of Better Business Bureaus. She then just said rudely, take it up with customer complaint or something like that which was very insincere. Start your review today. Absurd! Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Giant Eagle, (store #4029). Giant Eagle has 37,000 employees. Immediately a woman who works there came over and started bagging my items while I was scanning them. It always smells bad. The butchers are LAZY! They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. To the point when the customers would just straight up insult the shoppers. The store is in Brooklyn ohio. I then went to the customer service desk and asked for a manager. I would like to be refunded for the costs of the product I never got. 0 Views . I would give no stars but a minimum of one star is needed. 3, Report #1504161 . (Either January 3rd or 10th). Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. I suggest that customers avoid this location as long as this individual is working here. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle So i activated an offer for spend $150 get $10 bonus. This was about 6:30pm. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Help even if you are not a cashier, you work for GetGo! I flipped. He said he was sorry and didn't even know they were closed down?? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. No one has called me yet. 54% of Giant Eagle employees are women, while 46% are men. I ordered my food and got my receipt. Claim it and get a lot of features. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Early History. The signs indicate you can buy beer here, which is . Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. Outrageous. Don't deserve even 1 star for that area. A necessary evil. If y'all know what store this is then you know what goes on there. This is the Lancaster Ohio store. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. Like im bothe ring you! She said I needed a mask. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Cross contamination can and does happen. It was on a Tuesday. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. BBB is here to help. How convenient! Very abrasive. So I did this time. Something needs done. Wasn't willing to help and nor was her co-worker Sandy. Thank you. Nov 25, 2022, 12:13 PM PST
I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. So they make you think you must buy 4, but no, only one is enough. and come shop your damn groceries yourself and $#*! I wanted 2.5lbs We use dedicated people and clever technology to safeguard our platform. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. code: [protected] [protected]. Other customers heard this and couldn't believe it either. I purchased chicken salad Giant Eagle last night, 9-28-18. This pack was so dried out, and the breading so hard, that you could hardly eat it. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Anyone can write a Trustpilot review. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. Good Morning. ********* ******. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. When I got to the store, the young man took my card in and re-ran it for payment. It's sad to see that people will accept eating a piece of edible paper. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Waited there another 10 minutes and was told it would be 30 to 45 minutes. Review Of Franks Restaurant Hudson Fl 2023. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Their last call they said they had to talk to the pharmacist that did the transaction and they would return our calls, but never did. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Everyone is so polite and friendly. You sure have your priorities straight. Desired outcome: File a complaint. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. I sent the main manager Adrian A**** an email with the transaction history of my card. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. She rudely told me to re-up order my food and wait in line again. The quality control of your produce does not exceed healthy expectations by your customers. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. X . BBB Business Profiles may not be reproduced for sales or promotional purposes. Upon explaining my concern, store associate said they are out of all items. This complaint was posted by a verified customer. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? I asked about my perks that were deleted Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Digital coupons only STINK! 228 in Cranberry Township PA (the one by Target not out toward Mars). Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. I can't help but to notice a 1 star for most of the reviews. I have been in the consumer rating business for many years and never seen it as bad as this before. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. I purchased 3- $100 gift cards via the Giant Eagle App. Giant Eagle, the store lead is a creep too. I have proof in black-and-white. Flu shots are only available from 10a-6p. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! The other guy behind counter was rude also. They told me it was the best they could do and offered no solutions. Giant Eagle Pharmacy caller complaints. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Customer Reviews. Get the food ad on the mailers. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! I love Giant Eagle Curbside Pickup. Time: 1:28 This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. Flu shots are only available from 10a-6p. Author: Pittsburgh, Pennsylvania. They kicked my special needs 3 year old grandaughter out for not wearing a mask! They were absolutely the worst. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: Columbus ,ohio. Giant Eagle Grocery - CentralPercentum GetGo. Find out how we combat fake reviews. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. Regina Zajac, [protected] [protected]@zoominternet.net. Job Work/Life Balance I was told i needed to spend $30 in 1 trip. Shed light on the availability of medication needs brought to someones attention. This is unacceptable. but 2. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. I shall not go back to them. Further, The stores take no responsibility for alcohol consumption in their stores. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Click here to get notifications about new complaints of Giant Eagle. So they trick you into thinking you must buy a lot to get a discount, but that's not true. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. Desired outcome: Everyone I talk to keeps telling me they will get back with me the next day. I shop frequently at the Painsville OH location. So I have called repeatedly and was told the discount would be added, but it never has been. The people are wonderful & very helpful! File a complaint. Products used:Your customer service stinks. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. The employee came up to me after my cart was full and I was almost ready to check out. Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. This will surely increase the credibility of your complaint. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Local grocery store in north eastern US. There was a manager standing at front of store with one cashier checking out a long line of customers. I do not like going to this Giant Eagle! The pin is required for an online purchase, and I do not have a Columbia store locally. None I'm never coming back. Not even sure it was USDA Choice. This is a very serious issue. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. We spoke to the consumer today and they provided an updated mailing address for the request. I am so disappointedthat the storewould sell something like this. Then I either stand and wait for half an hour or have to come back another day. Ripoff Report Needs Your Help! UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. What they do NOT tell you is that now, if you buy one, it's down to $1.25! The language that was heard today with the front of the store staff was horrible. Depending on your role and location, you might qualify for all or some of the following benefits. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. Or does that all fall on computers today? It is very challenging to get answers from customer service. Giant Eagle Company. Be the first one to write a review. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Thank you for your time. I've never been treated so poorly by the Mgr. Because more often than not, they have what is needed and at a fair price! ***** *******. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. I get another sticker for my window. The next best thing would be some sort of response just so I know you are aware of my issue. The company even offers refills for pet medication. Giant Eagle has extremely terrible customer service. Help even if you are not a cashier, you work for GetGo! Order submitted Dec 15. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. No, it is too hard for them to comprehend. Theres no reason I should be getting the runaround like this from a big company like this. And bugs. At first, it was alright, but it progressively got worse along the way. Pros. I purchased chicken salad Giant Eagle last night, 9-28-18. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Don't catch until I get home. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office Giant Eagle has extremely terrible customer service. I called the store. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. to people that shop their groceries. They never want to cut the meat that's available. So this made me wonder why a team member even recommended I do this to begin with. This review was chosen algorithmically as the most valued customer feedback. This is unacceptable. I didnt see any signs about that. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! She didn't know how to remove it. 2. When are you guys gonna get the a2 milk? Share your photos and videos with others to prove the truth of your words. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. I was told I would hear back in 2 to 3 weeks. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. I tell them it stops when the tank is full. Thank you. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos.
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