Focus on hospitality industry, a hotel should establish its independent and effective employee health and safety procedure to protect its employees. If you are the original writer of this essay and no longer wish to have your work published on LawTeacher.net then please: Our academic writing and marking services can help you! (1) Every employer shall provide his employees with comprehensible and relevant information on . When the hotel has a high occupancy percentage, the HSKP staffs have to work all day long and overtime, even have no weekend. A key component of this prevention program includes conducting work site evaluations and hazard risk assessments. Hotels have received violations for inadequateOSHA recordkeepingand failing to provide proper personal protective equipment for their staff. By repairing and replacing the old facilities, the hidden danger may be deleted. They are expected to demonstrate their commitment to health and safety by setting a good example themselves and through their effective management of health and safety issues within their own areas of control. Well-managed hotels must have their own culture for employee's health and safety. The hospitality industry is committed to a safe environment for staff and guests. Cafs and restaurants. WHS and the Hospitality Industry at a glance. Hotels, motels, casinos, ski lodges, resorts, and more all fall under the Occupational Health and Safety Administration (OSHA) regulations for General Industry. *You can also browse our support articles here >. Ways to further reduce the risk of injury include installing non-slip tiling or other non-slip products, using rubber mats in areas where floors are constantly wet, and encouraging staff to wear non-slip footwear. Registered office: Creative Tower, Fujairah, PO Box 4422, UAE. Info: 3510 words (14 pages) Essay Visit the HSE website for more detail on health and safety in the catering and hospitality industry. So the small companies cannot afford the training costs. (b) the risks to the health and safety of persons not in his employment arising out of or in connection with the conduct by him of his undertaking. In hospitality, some common hazards include: You are required to reduce all health and safety risks present in the workplace, for the safety of customers and staff. Monitoring the effectiveness of the above arrangements . If a written safe system of work for the task is available, provide the worker with a copy. Most staff duties in this industry require some sort of manual labour like lifting, pushing, cleaning, cooking etc. Housekeeping must also handle linens with care. Heres how to ensure your WHS is set up to reduce risks and protect your employees. In the meantime, download our Definitive Guide to Risk Assessment to make sure youre on the right track. Adapting an actionable plan for emergencies. cleaning bathrooms, ovens, or swimming pools. Clean regularly using a dust free method vacuum, dont sweep. According to Alice, the hotel gives every individual HSKP staff a fixed quantity requirement of guest rooms. Store knives securely after use, eg in a scabbard or . There have been enough articles written and published on the enduring changes 2020 will have on the hospitality industry. Nobody can make sure his/her hotel does not have the occurrence of violation of human rights. In order to retain your staff, a safe and healthy work environment is key. OSHA created a suite of resources to help hospitals assess workplace safety needs, implement safety and health management systems, and enhance their safe patient handling programs. Evaluate the risk arising from these hazards in terms of likelihood and severity, and decide on the relevant control measures to be taken. 2023 Vector Solutions. Study for free with our range of university lectures! The human resource management in each hotel and restaurant should lead employees from the influences by no matter the environmental problem or their individual problem. Those companies who did not obey the law or being complaint by the workers should be punished by the government and compensate the rights of those workers. For the safety of yourself, your business, and your staff, its essential that you keep your health and safety practices a top priority. Fire evacuation procedure displayed. They just transfer from the school to the kitchen directly without any safety training program. Communicating the potential hazards to all stakeholders. It will help how to identify, assess and control the activities that might cause harm in your activities. Conflicts seem to occur anywhere and anytime, at both regional and inter-state levels. Separate incompatible materials, e.g. This page explains some of the risks hospitality workers are exposed to and how to stay safe. (3) The training referred to in paragraph (2) shall . do not require working hours of their staffs but distribute the amount of work. This paper made a synthesis of employee health and safety issues. Hospitality businesses can expect a constant stream of guests arriving and departing, and the law requires that premises are safe for use both by visitors and employees. It refers to the procedures that need to be adopted so that contamination of food does not take place and it is safe for consumption. Use Intelligent Access Throughout the Hotel. It will help you focus on the workplace risks that really matter in other words, the ones with the potential to cause real harm. The importance of health and safety in hotels. OSHA has established regulations for employees who come into contact with bloodborne pathogens or infectious microorganisms in human blood that can cause disease. This will help to identify anything of a serious nature that has the potential to cause harm. The risks to their health and safety identified by the assessment; the risks notified to him in accordance with regulation. Here, the housekeeping department represents the core of your efforts. SafetySkills provides hospitality-specific learning . An increased consumer awareness of all things sustainable, purposeful and health & well-being has set new benchmarks for hospitality enterprises. Focus on the big picture of hospitality industry, the employee health and safety protection of human resource management in hospitality industry also has a long journey. The hospitality industry is committed to a safe environment for staff and guests. Fulfill your moral and legal duty to take care of any health and safety issues for your employees. They must then put into place suitable and sufficient control measures. Our new Hospitality Management Principles for Preventing the Spread of Infection course is an excellent resource for this type of granular view. Scald, incised wound, fire burn, these common injuries happen in the kitchen almost every day. Liability limited by a scheme approved under Professional Standards Legislation. Strong operational professional. Keep floors clear and dry at all times - immediately clean up any oil or liquid spills. Therefore, the food processors and food handlers. Obviously, the work places without protection is the largest or principal part to cause an employee safety issue. Train employees in the safe use of knives and safe working practices when sharpening them. The Manual Handling Operations Regulations 1992 say employers must: You should risk assess all standard operations, including cleaning and maintenance activities. The Essay Writing ExpertsUK Essay Experts. Some action can be taken such as encourage line employees to report those disorderly managers. Free resources to assist you with your university studies! Simon, a student of Florida International University, used to be an internship server of the banquet department of Hyatt on the Bund Shanghai. Adequate ventilation. It's up to you to make sure your hotel has safety measures in place that make guests feel protected while they stay with you. Overseas callers should call +353 1 614 7000. The most significant thing is to protect employee from sexual harassment. Fortunately, although manual handling injuries are common, action can easily be taken to prevent or minimise such injuries by: Training is essential to enable workers to carry out their tasks safely, without risk to themselves or others. "OSHA found 14 other-than-serious and 12 serious safety violations.". There are a. For the purpose of identifying the measures he needs to take to comply with the requirements and prohibitions imposed upon him by or under the relevant statutory provisions and by Part II of the Fire Precautions (Workplace) Regulations 1997. It outlines a framework and set of principles that hospitality companies can use to manage their organization practically. As good heath and safety management we know that competent and trustable employees are valuable for the growth and survival of our organization. To find out how Ellis Whittams fixed-fee health and safety support can help to ensure your environment is safe and compliant and how we can take the pressure off by acting as one of your legally required competent persons call 0345 226 8393 today. (Cleveland & Drago, 2007) But the health and safety issues influence it very much. When using or handling chemicals, always: Use the least hazardous chemicals; Wear personal protective equipment for example, gloves, face mask, long sleeve clothing and, if required, respirator; Store chemicals safely and securely when not in use; and. Many departments just like HSKP dept. (2) Every employer shall ensure that his employees are provided with adequate health and safety training , (a) on their being recruited into the employers undertaking; and, (b) on their being exposed to new or increased risks because of . According to an OSHA press release, OSHA found 14 other-than-serious and 12 serious safety violations during an inspection at the Marriott Wardman Park Hotel in Washington, D.C., resulting in over $76,000 in fines. After a certain period of time after eating the food, nausea, vomiting, abdominal pain, diarrhea, headache, and sometimes fever, vision, hearing and nervous system disorders that cause certain health problem or diseases are called as food poisoning. All work is written to order. In fact, half of all work-related accidents involving young workers aged 15 to 24 happen during the first six months of work. Performance & security by Cloudflare. Those good designs can be implemented in very work place of the hotel, no matter the F&B kitchen or those staff only places. Health And Safety In Hospitality Industry The hospitality industry is committed to a safe environment for staff and guests. ISO 9001: ISO 9001 is the leading quality management systems standard and is the most widely used of its kind in the world. Unfortunately, the possibility of violence is all too real in todays world. Click to reveal Developing and implementing safe systems of work; Making sure workers follow these safe ways of working and use appropriate personal protective equipment; Modifying work processes or equipment to make them safer (for example, by evaluating safety features when buying or replacing equipment); Regular safety inspections to help to identify hazards so that you can assess and control any risks; Periodically observing what workers are doing on the job and assessing any risks resulting from their acts; and. Hand hygiene is one of the simplest yet most effective ways to promote hygiene in the hotel industry. (Lye, 2009) The circumstances of low level protection and ignorance by human resource management mainly caused by the circumstance caused by the environment of working place and the circumstance caused by employees individual problem. Those tasks must be finished in time, so she often uses her private time to solve the problems in her job. Discuss safety topics during their orientation and training, and encourage new recruits to ask questions whenever necessary. Bleisure travelers & hotel work spaces However, the employees need an effective human-based management instead of a rubber check. In this article, we take a look at some of the general categories of risk you may encounter as an employer in the hospitality and leisure sector, and the steps you can take to ensure the health and safety of staff and visitors. Guests, staff, and suppliers should wash hands: Think of respiratory hygiene, or cough etiquette, as a means of source control especially for viruses like COVID-19. A hotel can hold some lectures which teach employees how to protect their own rights and make them aware that violation of human right is illegal. Following Agency procedures and safe working practices, Complying with standards set by the company in respect of personal protective equipment, Reporting accidents and incidents as required by the companys procedures or, Suggesting improvements to procedures or practices. Stay up to speed with the latest employer news. Check first aid box. What Health and Safety Regulations must Hotels follow. Some areas of your hotel require different measures due to their individual uses. In hotel operation activities, the human factor holds a leading position. Here are five tips for creating a secure environment. 1. of The Astor Hotel Tianjin. Housekeeping employees face the highest risk of injury as their workload can lead to strain, sprain and tears. Certificate III in Hospitality (Restaurant Front of House), Certificate IV in Leadership & Management, Wet or slippery floors posing a risk of falls, Hazardous substances like cleaning chemicals, Occupational violence, bullying, sexual harassment, or discrimination, Cross contamination and spread of illness. Sexual harassment in the hospitality industry is likely to occur. Whilst the industry is being looked on by different regulators such as the Workplace Health and Safety Queensland (WHSQ), business owners must remain proactive in conducting training in occupational health & safety. When carrying knives, always keep them pointed down to the ground - never front facing. What Safety and Hygiene in the Hospitality Industry Means For You, Hospitality Management Principles for Preventing the Spread of Infection, Before touching your mouth, nose and throat, Washing hands before handling, preparing or serving food, Using tissue paper to cover your mouth and nose while sneezing and coughing, After touching public installations or equipment, such as escalator handrails, elevator control panels or doorknobs, Cover your mouth and nose when coughing or sneezing, Use tissue paper to contain respiratory secretions and dispose of them promptly in lidded bins, Perform hand hygiene steps after hands come into contact with respiratory secretion, Offer masks to persons with respiratory symptoms when tolerated. Make sure there is good lighting, especially on stairs or pedestrian areas that are uneven, so that people can see ahead clearly. (Best, Smith, Raymond, Greenberg, & Crouch, 2010). In 2020, the healthcare and social assistance industry reported a 40% increase in injury and illness cases which continues to be higher than any other private industry sector - 806,200 cases ( 2020 Survey of Occupational Injuries and Illnesses, BLS). According to WorkSafe BC, "in the past five years in British . The hospitality industry records high numbers of workplace injuries. At Food Alert, we offer both monthly and . International law is studied as a distinctive part of the general structure of international relations. The internal security covers security issues against theft, proper lightning, fire safety and even tracking the unwanted guests in the hotels. Gas appliances, flues, pipework and safety devices must also be maintained in a safe condition. But depending on many recently cases, the existing circumstance or current status is that those practitioners in hospitality industry are suffering a low level protection and ignorance by human resource management. Perhaps the most simple yet effective precaution you can take is to conduct regular walk-through checks so that any unsafe conditions or acts that may cause injury can be identified and corrective measures taken. The manager should be responsible for guarantee the health and safety of any staffs during the period of work time in the work place. With the high number of casual staff members employed throughout the industry, the additional burden of ensuring each staff member is adequately trained and follows the correct WH&S procedure is part of running a business in this game. disposing of hot oil. Ensuring your workplace is safe and that all potential risks are managed is always a worthwhile initiative that can help you protect your business investment. In many instances, straightforward measures can readily control risks, for example, simply introducing a rule that all spillages must be cleared up immediately will significantly reduce the chances of someone slipping. (2) Every employee shall inform his employer or any other employee of that employer with specific responsibility for the health and safety of his fellow employees , (a) of any work situation which a person with the first-mentioned employees training and instruction would reasonably consider represented a serious and immediate danger to health and safety; and. (a) The significant findings of the assessment; (b) any group of his employees identified by it as being especially at risk. All employees must take reasonable care for their health and safety in the workplace and cooperate with their employer about any action to comply with the OHS Act. - Oversee the implementation of H&S Procedures and plans for each office or project location using the H&S Management System. Published: 12th Aug 2019. Besides carrying out a risk assessment, our company will also need to: make arrangements for implementing the health and safety measures identified as necessary by the risk assessment; appoint competent people (often themselves or company colleagues) to help them to implement the arrangements; provide clear information and training to employees; work together with other employers sharing the same workplaces. cleaning up blood and other body fluids. Those injuries are typically scald, incised wound and fire burn and mainly caused by the absence of training. Those terrible situations made the employees tired and lost their health. This Policy and the documented Health and Safety Management systems are subject to an ongoing review process and employees will be advised of amendments. For employees But until now, the hotel even does not take any action on it. This standard includes developing an injury, illness prevention program geared specifically to housekeeping musculoskeletal injuries, training employees on this program, and maintaining recordkeeping on this program. Apparently, correct training is the fundamental quality of survival for hospitality industry. How to address grievances from sensitive staff, Revisiting performance management | How to avoid legal risks when getting your team back on track. This newsletter has been developed to identify safety issues in your industry and to assist you in meeting the requirements of the Occupational Safety and Health Act and regulations. They should be inspected by one of your legally required competent persons and you should check that contractors have a current Gas Safety Register certificate of competence. Indeed, that's why safety is one of the fundamental basics that every hotel should provide. The hospitality employers should strengthen their management and administrative ability. We take health and safety very seriously and for this reason ensures all our sites are audited properly. Over half of these cases (447,890) resulted in at least one day away from work. Ideally you should prepare written safe work procedures for all identified hazards. First of all, the self-protect sense must be built amount employees. Identify your hazard, and document safe work processes, so staff understand what is required of them. Guidance Industries Catering and hospitality Catering and hospitality Guidance Getting started Basics to make sure your catering or hospitality business complies with health and safety. What is Health and safety in hospitality industry? What is the hospitality industry? They need to get award, higher positions and promotions. Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of UKEssays.com. Free resources to assist you with your legal studies! Those issues including long working hours, work places without protection, the absence of training, violation of human rights, which may bring serious damage to a hotel without effective control.