The Proclamation 20-23 series (the proclamations) only applied to energy, telecommunications, or water services. Kathy Hochul announced the vast majority of $567 million dedicated to help low-income electric and gas utility customers pay off past utility bills will be reflected on customers' August bills. If a small business enrolls in an electric or gas payment plan with its investor-owned utility company and the business makes its payments, it will be protected from electric or gas service disconnection for the duration of the payment plan. Want to know more about the team behind MRSC or contact a specific staff member? The risk of disconnection disproportionately harms communities of color. In California, the reported $1 billion in overdue residential bills includes about $600 million for customers of water utilities or combined water/sewer utilities, and about $400 million for customers who receive a combined bill for water and power from the same utility. Visit, For more information on community choice electric plans, also known as municipal aggregations, visit this website maintained by the Department of Public Utilities, In addition to your utility, you can contact the Department of Public Utilitiesat877-886-5066, or complete. You can alsofile a consumer complaintwith the Attorney General's Consumer Advocacy and Response Division or by calling our hotline at 617-727-8400. Southern California Edison, Pacific Gas & Electric, San Diego Gas & Electric and Pacific Power are taking the step until further notice. Do we have to have a location open during this time to accept papers? He also has been a legal policy advisor for the Pierce County Council and has worked in contract administration. For more information about which programs you may be eligible for, use DCA's screening tool. Here are prices in 10 communities, Charge by night, discharge by day: Electric school buses in El Cajon will send power to the grid, VMware, Broadcom rise; Marvell, Bumble fall, Initial public offerings scheduled to debut next week, Closing prices for crude oil, gold and other commodities, The implications of Walgreens decision on abortion pills, Nan Goldin is going to the Oscars, and she wants to win, World Bank: Quake caused damage worth $5.1 billion in Syria. of King v. Ne. The bill also extends the time for cities and counties to impose a sewage lien: A sewage lien may exceed six months' delinquent charges without the necessity of any writing or recording if collection of charges was impacted by the declaration of an emergency by the governor. "I think that we could have been narrower, help those in need, prevent people from digging a bigger hole than they're already in, and eventually driving up rates for everybody," said Nowak. coronavirus State regulators on Tuesday extended protections against utility cutoffs for people who cant pay through April 30, 2021. Nowak has previously urged the commission to work with the Evers administration to provide assistance to water customers in need through CARES Act funding. Earlier this month, Gov. If you are struggling to pay your electric or gas utility bills, reach out to your utility to discuss available payment plans, arrearage forgiveness programs and other payment assistance programs. This chart from the Massachusetts Department of Housing and Community Development (DHCD)provides more detailed household income information. Those enrolled in certain other programs (including Supplemental Security Income, Temporary Assistance to Needy Families, USF, and Lifeline) are protected by the Winter Termination Program. You skipped the table of contents section. This station is part of Cox Media Group Television. A federal program can help. BGE Customers With Disconnected Service Can Get Service Restored During COVID-19 Pandemic. A map from the National Association of Utility Regulators (NARUC) shows there are now 38 states where the moratorium on shutoffs has expired or is voluntary for utility companies. Some utilities stated they have been helping customers. Other assistance programs for income-eligible customers are available year-round through investor-owned gas and electric utilities, including a low-income discount rate program, which helps make bills more manageable, and an arrearage management program (AMP), which helps customers who have an unpaid balance on their bill and are struggling to pay. Meanwhile, utility customers have amassed large, unpaid bills, as a majority of the state has been working from home and using more energy. She is borrowing electricity from down the hall to keep her food from spoiling. Commissioner Martha Guzman Aceves said the regulator is trying to be responsive to this really dynamic situation that were in, in recovering from this pandemic.. Steve Gross according to data provided to the commission, Wisconsin utility regulators discontinue remaining COVID-19 protections for customers, Two of Wisconsin's largest utilities reach deal with groups as they seek to raise rates next year, Utility regulators want state's energy efficiency program to play a larger role in cutting emissions, COVID-19 cases are on the rise again in Wisconsin, Latest COVID-19 data shows hospitalization, death rates low, infection rates up among vaccinated, Lawyer who oversaw Trump elector scheme in Wisconsin reappointed to judicial advisory panel, Court orders Green Bay to stop using audio devices while lawsuit plays out, UW System President Jay Rothman to seek in-state tuition increase, Capital budget would offload 4 state office buildings, From 'Magic the Gathering' to computer coding manuals, these are the books banned in Wisconsin prisons, Landowners sue Lac du Flambeau tribal leaders to reopen roads blocked for a month, Wisconsin natives aged gouda is 'best cheese' in America, contest says, As budget negotiations begin, Assembly Speaker Robin Vos downplays Wisconsin's surplus, Federal lawsuit challenging Eau Claire schools transgender policy dismissed, Wisconsin Educational Communications Board. New Jersey also has a COVID-19 Hotline staffed by trained healthcare professionals who are standing by to answer your questions, 24 hours a day/ 7 days a week: To receive email updates from NJBPU,sign up here. Unlike AMP, utility customersdo not need to applyto receive assistance under the CAPP program. 2023 by Wisconsin Public Radio, a service of the Wisconsin Educational Communications Board and the University of Wisconsin-Madison. Most significantly, for the first time ever, Congress in December 2020 and March 2021 appropriated funds specifically for low-income water and wastewater assistance a total of $1.138 billion for an emergency Low Income Household Water Assistance Program (LIHWAP). We offered specific program design recommendations to deliver assistance to those with the greatest need; maximize public health benefits by using program funds to protect access to essential water service; ensure accountability for program spending by states and utilities; and generate data to evaluate the effectiveness of the program and determine how to improve upon it. The Wolf Administration is working to get money provided by the December stimulus package and the American Rescue Plan in March out to qualifying renters and utility customers as quickly as possible to help with overdue balances, the governors press secretary Lyndsay Kensinger said. The extension of the moratorium on shutoffs has been met with frustration by some, including Jason Bessette, general manager of New London Utilities. If you are a customer of a municipal utility, call your municipal utility immediately to ask about any assistance programs that may be available. KIRO 7 News Seattle facebook feed(Opens a new window), KIRO 7 News Seattle twitter feed(Opens a new window), KIRO 7 News Seattle youtube feed(Opens a new window), Powerball jackpot winner identified as longtime Boeing employee, Multiple western Washington residents indicted in connection to coast-to-coast drug ring, Seattle firefighters battle massive Lake City building fire for hours, Saving Private Ryan actor Tom Sizemore dies after brain aneurysm at 61, Thieves lose ATM ripped out of Lakewood credit union. The feedback will only be used for improving the website. Payment plans can help avoid service shut-offs. NJBPUtook several other actions to issue guidance to the utility companies during the State of Emergency and Public Health Emergency, including: Water and Sewer Arrearages Summary as of September , 2022 (PDF). Call your electric or gas utility immediately to enroll. In the case of small businesses in disadvantaged communities, the payment cannot exceed 5 percent of the customers average monthly bill. Any utilities who may disconnect service once the winter moratorium ends would also have to submit those plans to regulators by Feb. 15. There is no similar prohibition for sewer or storm water services. The California Public Utilities Commission also extended the power shutoff moratorium to Sept. 30, days before it was set to expire on June 30. According to research at Indiana University that looked at a nationally representative sample of households below 200% of the Federal Poverty Level, 20% of Black households and 28% of Hispanic households reported being unable to pay an energy bill between June and August 2020, compared to just 12% of white households. The financial effect of the pandemic has hit utility customers hard in California, a state that is home to one of the highest electricity rates in the country. The decision essentially meant gas and electric utilities would be barred from disconnecting service through April 15, since the state's winter moratorium takes effect Nov. 1. and utilities under its jurisdiction are doing to support communities The commission, known as the CPUC for short, extended the moratorium earlier this year but it was set to run out June 30. Commissioners said utility companies may forgive a portion of the debt for low-income customers who stay current on their payments. Global travelers on Tripadvisor platform rank Coronado No. For FAQs on the end of the moratorium and the six-month grace period, click here. As an alternative to the collection provisions in that section, RCW 36.94.150(3) allows the county to adopt the procedures in RCW 35.67.290 for collection. Share sensitive information only on official, secure websites. Eligible government agencies in Washington State may use our free, one-on-one Ask MRSC service to get answers to legal, policy, or financial questions. For water-sewer districts considering rate forgiveness,RCW 57.08.014requires the district to notify all ratepayers of the special rates and any associated cost shifts. Cities like Madison and progressive groups have urged the commission to extend its moratorium on utility disconnections, arguing people can't stay safe or thrive without service. California has been here before, Feds using enhanced surveillance to see whats behind the natural gas spike in California, Paid express lanes grow more popular in once-reluctant South. If you need help paying your utility bills or your arrears, visit the Board of Public Utilities' Assistance Programs page. Hous. On this webpage you will find information on what the CPUC travels to Asia to strengthen business ties, How major US stock indexes fared Friday 3/3/2023, There is nothing warm and welcoming about it. San Diegos cruise ship terminal will get first makeover in 40 years, How to get your security deposit back in San Diego, Rapid reversal of price growth: San Diego home prices declining more quickly than other cities, San Diego rent increases are slowing. The California legislature approved the California Arrearage Payment Program (CAPP) in the 2021-2022 State Budget. If you receive residential electric or gas service through a municipal utility, contact them directly to find out more about their shut-off policy and to hear about available payment assistance programs. Mass.gov is a registered service mark of the Commonwealth of Massachusetts. Some individual water utilities are continuing to suspend shutoffs, even after state bans expire, while some others never do shutoffs at all for non-payment. She cited lower unemployment and COVID-19 infection rates, and pointed to the latest federal stimulus among the reasons the moratorium could be lifted. MRSC is a private nonprofit organization serving local governments in Washington State. He said they're trying to work with customers on payment plans, but the decision means some customers will have $4,000 in outstanding bills by next April. As past-due balances grow, the commission is asking gas, electric and water utilities to submit comprehensive plans for dealing with delinquent bills by Jan. 15. To leave anyone, especially children who rely on utilities to attend virtual school, without electricity or heat is unconscionable when these companies have guaranteed income and millions in revenue.. The electric utilities are responsible for operating their systems, including the decision to conduct a Public Safety Power Shutoff as a last resort. of Cty. A deadlocked Public Utility Commission earlier this month ensured utility companies could move forward with terminations starting April 1, potentially leaving low-income workers and students without a way to connect to their jobs or schools. Wolf told commissioners he knew the moratorium couldnt continue indefinitely, but he urged them to continue the protections that are in place for low-income Pennsylvanians. For collection of delinquent amounts by water-sewer districts, the procedures in RCW 57.08.081control. You must re-apply each year and meet the qualifications to receive a HEAP benefit. In this post, well focus on what effect (if any) the proclamations have on your existing collections process. CAPP will be administered by the Department of Community Services and Development (CSD). 505 Van Ness Avenue "I asked a neighbor if I could plug in an extension cord to my refrigerator, just to keep it cold so I don't lose my groceries," she said. If you qualify as income eligible, there are several programs, including: (1) Low-Income Home Energy Assistance Program (LIHEAP), a federally-funded program that helps Massachusetts residents pay their heating bills; (2) the low-income discount rate program for investor-owned electric and gas utility customers; and (3) arrearage management programs (AMPs) for investor-owned electric and gas utility customers. "You don't get medical pay period when you are a temp worker," she explained. Give Light and the People Will Find Their Own Way, A map from the National Association of Utility Regulators (NARUC). Where available, the fact sheet provides links to federal program webpages and funding allocations to state, territorial, Tribal, and local grantees. For additional help, the Department of Community Affairs (DCA) has a variety of programs that can help with energy bills, water and sewer bills, rent costs, eviction prevention, and more. Most Massachusetts investor-owned electric and gas utility companies offer deferred payment arrangements which allow the customer to set up a customized, manageable payment plan. Last month, Ayanna McClure learned how quickly landlords were filing eviction notices when the moratoriums expired. At least one of those states (Wisconsin) is set to end its moratorium on April 15, placing over 20,000 households at risk of shutoff. As Californians are sheltering at home, residential electric usage has increased 15 to 20 percent in recent weeks compared to the same period last year. Governor Inslee issuedProclamation 20-23.16 on July 2, 2021, which extended the utility shutoff moratorium through September 30, 2021. 246; https://nj.gov/governor/news/news/562021/approved/20211222a.shtml; https://www.nj.gov/bpu/newsroom/reports/covid19/Moratorium_Ending_FAQs_061421.pdf. The Public Service Commission voted unanimously Thursday to end the moratorium. Gov. COVID-19 It can reduce electric bills 30 to 35 percent. Please remove any contact information or personal data from your feedback. 8, even as sewage contamination led to closures for 35 days last year. . Utilities have argued an extension would make it more likely customers would fall further behind on their bills, which could result in utilities passing on those losses to all ratepayers. Please visit theCSD websitefor more information. San Francisco, CA 94102, Utility Business Continuity Plans and PSPS Preparation, CPUC Mobilizes Community Based Organizations for Pilot Program To Help Consumers With Utility Debt, CPUC Executive Director Letter Concerning Extension of Moratorium on Disconnection for Non-Payment and Fees for Late Payment for Voice Service Through February 15, 2022, CPUC Acts To Ensure Essential Utility Services for Consumers at Risk of Disconnections, CPUC Actions to Protect Customers During the COVID-19 Pandemic; Utility Disconnection Moratoria and Arrearage Management - Presentation at CPUC Voting Meeting, CPUC Executive Director Letter Extending Moratorium on Disconnection for Non-Payment and Fees for Late Payment for Voice Service through September 30, 2021, CPUC Provides Relief for Customers Who Have Energy Bill Debt, https://liob.cpuc.ca.gov/m-4849-utility-transition-plans/, Executive Director Letter to IOUs on Direction to Conduct Customer Data Validation for Emergency Rental Assistance Program, Executive Director Letter Extending Moratorium on Disconnection for Non-Payment and Fees for Late Payment for Voice Service (Resolution M-4848) Through July 15, 2021, CPUC Extends Emergency Utility Customer Protections and Takes Further Action To Address Energy Arrearages During COVID-19, California Cable & Telecommunications Association, CPUC Implements Consumer Protections to Assist Residential and Small Business Customers, Workshop on COVID-19 Impacts on Customers in the Energy Sector, President Batjer Letter to AT&T regarding Legacy DSL Services Retirement, CPUC Letter to ISPs re: Affordable Broadband Plan Subscription Information, Remarks on COVID-19 Actions from Energy Division Deputy Executive Director, CPUC Letter to Program Administrators on Guidance on Energy Efficiency and Energy Savings Assistance Program Suspensions, CPUC Issues Proposal for Additional Customer Protections Due to Non-Payment, CPUC Letter to ISPs on Affordable Broadband Plans to Support Customers Affected by the COVID-19 State of Emergency. John Fetterman, a progressive who is running for U.S. Senate in 2022, said utility companies should be cooperative and understanding with Pennsylvanians in need. Stay informed with WPR's email newsletter. A recent report by Duke University researchers found that, if utility disconnections had been barred nationwide from March through November 2020, COVID-19 infections rates could have been reduced by 8.7% and deaths by 14.8%. You should also closely review your electric and gas utility bills to determine whether you are buying your electric or gas supply from your utility or from another entity, often called a competitive supplier. In addition, more than 5,000 utility customers statewide have received $2.8 million from the federal Emergency Rental Assistance Program that helps renters with unpaid bills and California was allocated $1.5 billion through the American Rescue Plan Act that homeowners can apply to utility bill relief. you should file a complaint with the Department of Public Utilities, current and historic basic service rates here, Frequently Asked Questions about Water Utilities During COVID-19, Contact the Attorney General's Office at (617) 727-2200. The Utilities and Transportation Commission also. 1990)]. (Rob Nikolewski/The San Diego Union-Tribune), Do Not Sell or Share My Personal Information, California Public Utilities Commission passed an extension, extended the moratorium earlier this year, one of the highest electricity rates in the country, California Alternate Rates for Energy, or CARE, and the Family Electric Rates Assistance, or FERA programs, Is your utility bill going to get even higher? South Carolina utilities will stop cutting service to customers with unpaid bills during the novel coronavirus pandemic. Energy utilities will apply for CAPP assistance on behalf of customers who incurred a past due balance of 60 days or more on their energy bill during the COVID-19 pandemic relief period covering March 4, 2020 through June 15, 2021. San Diego Gas & Electric residential customer bills. Utilities will continue to provide assistance programs. The decision means that utilities will not be able to shut off water, power or heat during the winter months. The New Jersey moratorium on gas and electric companies shutting off service due to non-payment during the coronavirus pandemic is set to expire at the end of the year and the state has sent . Customers should consider the following: Replaced outdated light bulbs with ENERGY STAR certified light bulbs. Thanks for signing up. Consumer advocates and those who manage programs to assist customers, such as the Dollar Energy Fund, are warning those facing shutoff notices to not wait until the last minute to get help. You, or someone in your home, is seriously ill; You have an infant under 12 months in your home; and, All adults in the home are age 65 or older, Customers who are interested in installing solar panels or enrolling with community solar programs should visit the AGs Office FAQ with consumer tips at, This chart from the Massachusetts Department of Housing and Community Development (DHCD), In addition to requesting assistance from your electric or gas utility, residential customers should also contact their local community action agency, as there may be funds available to assist households who earn more than 60 % of the state median income, but still need assistance paying their bills. For more information on community choice electric plans, also known as municipal aggregations, visit this website maintained by the Department of Public Utilities here. Please see below for contact numbers for each investor-owned electric and gas utility. Changes for 2022 Annual Reporting for Cash Basis Entities, Integrating Best Available Science: New Tools for Land Use Planning & Emergency Management, resources for utility customers behind on their payments, Collection Practices for Delinquent Utility Accounts, A Quick Guide to Utility Account Overcharges, Undercharges, and the Statute of Limitations. CAPP dedicates $1 billion in federal American Rescue Plan Act funding to address Californian's energy debts. For resources and updates about New Jerseys response to COVID-19, visit the COVID-19 Information Hub. (Getty Images) Paying . But the majority of these orders are . Please limit your input to 500 characters. For policy examples, see our Ask MRSC Archives question: Is there a process for cities to write-off bad debt?. We know this has been an extremely difficult time for our customers. This new law provides several important safeguards for residential utility customers by: prohibiting shutoffs during the COVID-19 state of emergency for non-payment of a utility bill;. Electricity and Gas are essential servicesthats why it is important that customers know their rights and where they can go for help if they need it. The Home Energy Assistance Program (HEAP) is a federally funded program that helps low-income homeowners and renters pay for utility and heating bills. It allowed utilities to resume shutoffs on Nov. 9 but the ban was lifted for only three weeks before the annual winter shut-off went into effect on Dec. 1. Click here for more on competitive electric suppliers. SBA COVID-19 Small Business Guidance & Loan Resources, California Department of Public Health (CDPH), California Office of Emergency Services (Cal OES), Centers for Disease Control and Prevention (CDC), News and Outreach Office Most states passed emergency laws banning evictions and utility shutoffs during the pandemic. Under the terms of the CPUCs vote, utility companies will automatically enroll residential customers who are more than 60 days behind on their energy bills to a COVID-19 Residential Relief Payment Plan that will amortize their debt over a 24-month period. SoCalGas Request for Extension of Time to Comply with Ordering Paragraphs of Triennial Cost Allocation Proceeding for Small Business Customers in Response to the COVID-19 Pandemic, CPUC Works to Help Mitigate Higher Energy Bills Utility Customers May Receive Due to Shelter at Home, CPUC Letter to TNCs on COVID-19 (Novel Coronavirus) Response Plans, CPUC Letter to All County Executive Officers re: Essential Wildfire and PSPS Mitigation Work, CPUC Letter to Class C, D Water and Sewer Utilities on Emergency Customer Protections to Support Customers Affected by the COVID-19 State of Emergency, Executive Director's Letter to Wireless Providers and Internet Service Providers (ISPs), SDG&E Directive to Provide Information on Planned Service Interruptions, SCE Directive to Provide Information on Planned Service Interruptions, PG&E Directive to Provide Information on Planned Service Interruptions, Executive Director's Letter to Energy Companies, Executive Director's Letter to Water Companies, Executive Director's Letter to Communications Companies, Executive Director's Letter to Rail Companies, CPUC Suspends Renewal Requirements for Low Income Energy and Telco Programs to Assist Customers During COVID-19 Epidemic, Practitioner Alert: COVID-19 Temporary Filing and Service Protocol, CPUC Public Meetings During COVID-19 Pandemic, Executive Directors Letter to Energy Companies, Executive Directors Letter to Water Companies, Executive Directors Letter to Communications Companies, Draft Resolution Ratifying the Executive Directors March 17 Letter; will be on April 16 Voting Meeting Agenda, Cancelled - CPUC Public Forums on SCE Rate Requests, 2020 Wildfire Mitigation and PSPS Preparation, 2020 Wildfire Mitigation and PSPS Preparation Presentation, Utility Consumer Protections During California COVID-19 Outbreak.